The Scoop on Ice Cream Shopping

school

infographic design

market research

PROJECT TYPE

School Project, Academic Research

METHODS

Shopalongs, Netnography, Secondary Research

CATEGORY

Consumer Behavior, Retail

Creative Process & Strategy

For a school project, we had to pick a topic we were curious about and explore it through shopalongs, netnography, and secondary research then present our findings as a fun infographic.

As someone who enjoys browsing the freezer aisle and checking out all the colorful pints, I wanted to know: what actually goes through someone's head when they're choosing ice cream?

I followed three friends on their grocery runs, recording how they browsed, compared options, and made their final picks.

For a broader view, I dug into Reddit threads and YouTube videos to see what people were saying about favorite brands, go-to flavors, and what makes them reach for one pint over another. Secondary research added market context.

PERSONAL
TAKEAWAYS

Research can start anywhere

even a casual love for ice cream can turn into real insights

Online communities are goldmines

Reddit and YouTube surfaced raw, honest opinions about brands

Everyday decisions are surprisingly complex

a "simple" ice cream run involves habit, emotion, and budget trade-offs

​© Shermaine Chua, 2025

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